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Anonymised capability profiles

Client identities stay private. Each profile describes the challenge, the environment, the architecture, the implementation and the measurable outcome.

Contact center / BPO

Outbound contact-center dialer platform

A growing outbound operation was running its dialer, database and recordings on a single server. Agents reported audio breakup at peak, campaign reports timed out, and there was…

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Distributed services business

Multi-site VoIP consolidation

Several offices each ran their own phone system with separate providers and inconsistent numbering. Internal calls went out over the PSTN, and no one had a full picture…

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Manufacturing / distribution

Virtualization consolidation with tested disaster recovery

Business applications ran on ageing physical servers of varying age, with backups that had never been restored. A hardware failure would have meant rebuilding from scratch with no…

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Professional services

Corporate email migration and DMARC enforcement

Mail ran on a legacy hosted mailbox service with no sender authentication. Outbound mail was landing in spam for some recipients, and the domain was being used in…

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Retail / e-commerce

Cloud VPS migration for business applications

Customer-facing applications ran on an under-specified shared host with unpredictable performance and no maintenance window. Deployments were manual and there was no staging environment.

  • Cloud VPS
  • Linux
  • Nginx
  • Automated backups
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Healthcare administration

Network segmentation and infrastructure hardening

A flat network placed servers, workstations, phones and management interfaces in the same broadcast domain. Any compromised endpoint had a direct path to critical systems, and voice quality…

  • VLAN segmentation
  • Firewall policy
  • MFA
  • Monitoring
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Verified reviews

Client reviews published on Fiverr

Salman Rizvi (Level 2 Seller) — 4.9 average across 65 reviews. Buyer usernames are obscured for privacy; the full public record stays on Fiverr.

VoIP and Telephony 5.0 / 5

“I want to give a huge shoutout for their outstanding assistance in resolving our 3CX system issue. They were incredibly knowledgeable, patient, and quick to respond. Thanks to their expertise, we were back up and running in no time. I truly appreciate the professionalism and dedication they brought to solving this problem. Highly recommended!”

Buyer: username hidden for privacy

VoIP and Telephony 5.0 / 5

“Problem was solved in 5 minutes. Thanks”

Buyer: username hidden for privacy

VoIP and Telephony 5.0 / 5

“He is the man for our 3CX voice over IP. Very satisfied. Second time we collaborate and we are highly satisfied.”

Buyer: username hidden for privacy

VoIP and Telephony 4.3 / 5

“very professional and co-operative. understands your desires and goes beyond to full them...highly recommended”

Buyer: username hidden for privacy

Email Management 5.0 / 5

“good and quick solve the problem.”

Buyer: username hidden for privacy

VoIP and Telephony 5.0 / 5

“Quick delivery and very responsive. Highly recommended”

Buyer: username hidden for privacy

VoIP and Telephony 5.0 / 5

“Thanks again. Always fast and skilled”

Buyer: username hidden for privacy

VoIP and Telephony 5.0 / 5

“Well recommended. Went above and beyond expectations. Will buy here again”

Buyer: username hidden for privacy

VoIP and Telephony 5.0 / 5

“He's terrific. Got our phone system up when others couldn't.”

Buyer: username hidden for privacy

VoIP and Telephony 5.0 / 5

“Great communication, keeping me informed, great attention to detail and in depth knowledge of his domain. Delivered a PBX on AWS, worked well, worked hard to integrate it with the rest of my system. Well done, happy to deal with again.”

Buyer: username hidden for privacy

VoIP and Telephony 5.0 / 5

“Superb! Thanks so much..”

Buyer: username hidden for privacy

VoIP and Telephony 5.0 / 5

“awesome work i love working with him, fast and communication is very on point. Definitely handled everything correctly and didn't have to ask too much he already knew exactly what i needed in the process of this project. will work again”

Buyer: username hidden for privacy

Technical Support 5.0 / 5

“definitely recommend him because he was very fast with the project”

Buyer: username hidden for privacy

VoIP and Telephony 5.0 / 5

“He was great and very knowledgeable of what he was doing. Since I knew what I wanted but didn't know the first thing about how to complete it, ssalmanrizvii walked me through it step by step. He was very patient and professional. I will recommend him to others. Thanks, Dennis”

Buyer: username hidden for privacy

VoIP and Telephony 5.0 / 5

“excellent and fast work an excellent and fast job I will work with him again without any doubt”

Buyer: username hidden for privacy

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